We accept PAYPAL as a fast and secure method of payment and orders can only be processed once we have received cleared payment.
Items are shipped by first class delivery to the United Kingdom within 1 business day of cleared payment. We will ship your orders the same day if the payment is received before 4 pm on any working day. Any orders cleared after 4 pm on FRIDAY and at the weekend are posted on Monday. Any orders received during a Bank Holiday are posted the next working day.
Please note, sometimes an item can be delayed or lost by the postal system. In any such event, Royal Mail stipulates that both the sender and recipient MUST allow 15 working days before a missing item can be reported.
In order to get your complete satisfaction, we will do our best to serve you, and your positive feedback is a great encouragement for us. If for any reason you are not willing to leave us positive feedback, please contact our customer service department via email to resolve it.
Within 7 days after receiving your parcel, we offer a No-hassle 7 days exchange or refund if you are not satisfied with the item. Please note: We cannot issue a refund or replacement until we have received the original item back.